Hi, how can we help?

Restart your Audra device to resolve connectivity issues or apply certain settings.

• Open the Audra app, log in and navigate to the main dashboard.
  • You will see the bottom navigation bar.
• Tap "More" in the bottom right corner.
  • A menu with various options will appear.
• Tap "Advance Networking" from the menu.
  • You will see various options including "Reboot", "Port Forwarding", "Adv. Port Forwarding", "WAN Status", "LAN Settings".
• Tap "Reboot".
  • A confirmation dialogue will appear asking if you're sure you want to reboot now.
• Tap "Reboot Now" to proceed with the reboot.
  • It takes 2-3 minutes for the device to fully reboot. During which you will lose internet connection temporarily.
  • After reboot, you will see a successful confirmation message