Hi, how can we help?

Setting up your new Audra network is quick and easy. Just follow these steps -

• Find the ‘Activation’ email sent from noreply@audrasecurity.com to your registered email address
• Click on the ‘Set Password’ link and create your new password
• Unbox your Audra device
• Check that you have all required components -
  • Audra device
  • Power adapter
  • Two Ethernet cables

Download the Audra Security app after searching for it on the Apple App Store or Google Play Store.

• Download and install the app on your smartphone
• Log in to the app
• Open the app and log in using your registered email address and the password you just set.

Set up your Audra gateway

• Once you're logged in, follow the on-screen instructions to complete the setup. These are the key steps -
• Connect the Audra device to your ONT (Optical Network Terminal) using the provided Ethernet cable.
• Plug the Audra device into a power outlet.
• Connect to the default Wi-Fi network (details are printed on the back of the device).
• Once initial setup is complete, you'll be prompted to rename your Wi-Fi network and set a new password.

Create your network

• Choose a name for your Wi-Fi network (SSID).
• Set a secure password.
• Reconnect your devices using the new network name and password.